FAQ
Here you'll find clear, detailed answers to the questions most frequently asked by our customers. Make the most of our products and services.
GPS Monaco Group
GPS Monaco Group is your partner for international sourcing. As your single point of contact, we offer a comprehensive service tailored to all your sourcing, quality control, product marketing and logistics management needs.
Firstly, you benefit from our in-depth expertise in many areas, including marketing,
project management and corporate strategy. Our personalised approach guarantees solutions tailored to your specific needs, increasing your operational efficiency and profitability.
Our extensive network and strategic partnerships open up new growth opportunities for your business. Our commitment to excellence and our passion for our customers' success make us your trusted partner in achieving your long-term business goals.
Today, 70% of our purchases come from Asia. We also work with other countries such as Turkey, Tunisia...
In particular, international sourcing helps to reduce production costs by accessing materials and services at more competitive rates. It also offers the opportunity to access advanced technologies and skills, improving product quality and process efficiency. It also facilitates entry into new markets, increasing sales opportunities to support business growth.
Purchasing department
International sourcing is the process of identifying potential new partners and comparing them in order to obtain the best ratio of quality, price and production times. The aim of this approach is to reduce a company's purchasing costs as much as possible.
Risks include exchange rate instability, sudden changes in trade policies, geopolitical tensions and disruptions to international transport, which can lead to delays or interruptions in the supply chain.
International sourcing is aimed at a variety of companies and organisations, each with specific needs and distinct objectives: optimising production costs, gaining access to cutting-edge technologies and vast product ranges, diversifying sources of supply or strengthening their competitiveness on a global scale. This applies equally to large companies, SMEs, start-ups, distributors, retailers, etc.
The sourcing process at GPS Monaco Group consists of 5 crucial stages:
1) Together, we draw up a detailed and comprehensive specification to determine your needs.
2) Feasibility study of the request by our team of project managers.
3) Selection of the factory according to your criteria (quantities, price, technical criteria, etc.). We audit several of them according to a list of 140 points to determine the best one for your application.
4) Once the factory has been chosen, production of a mould and a 3D sample (if it's a complete product creation) or a simple sample (if the product already exists). The sample is tested by our team of quality inspectors and the results are sent to you so that you can validate it in complete transparency. If you are not satisfied with certain points, they are modified until you are completely satisfied.
Once the sample has been validated, it's time for final production. Products are tested and meticulously inspected before, during and after production to guarantee their reliability.
5) The finished product is then dispatched: the place of delivery and mode of transport are determined at your convenience. We deliver anywhere in the world and by a variety of means (sea, air, rail, road).
Cultural differences can pose challenges to international sourcing, but they are not an insurmountable obstacle. With the right understanding, effective communication and adaptation of strategies, they can even provide opportunities for innovation and improved business relationships.
At GPS Monaco Group, our team is multi-cultural.
Exchange rate fluctuations have an impact. They alter the costs of imported products, affect profit margins, complicate financial planning and influence the competitiveness of products. They can also prompt companies to adapt their choice of suppliers and implement risk management strategies to stabilise costs.
Quality department
Quality management is crucial to ensuring that products meet your standards and expectations, to minimising the risk of defects, and to maintaining your company's reputation in the global marketplace.
To ensure quality, it is important to carry out regular audits and inspections of suppliers, draw up clear and detailed specifications, produce samples and test products before dispatch.
Best practice includes checking suppliers' quality certifications, assessing their performance history, carrying out on-site audits and putting in place contracts with specific quality clauses.
In order to address quality issues, it is important to communicate quickly and clearly with the supplier, document the issues, collaborate on a corrective action plan and monitor progress to ensure that improvements are implemented.
A quality standard, such as ISO, establishes uniform criteria that suppliers must meet. It facilitates trade by ensuring that products meet globally recognised standards, thereby reducing the risk of non-compliance.
Logistics department
The most important logistical considerations in international sourcing include managing delivery times, transport costs, customs formalities, supplier documentation and the traceability of goods. It is also crucial to plan for unforeseen circumstances and to choose the modes of transport best suited to the specific needs of products and markets.
To choose the most appropriate mode of transport, consider the following criteria: the nature of the goods (size, weight, fragility), the cost, the delivery time required, the distance to be covered and the final destination. Compare the options available (sea, air, land, road) according to these criteria to find the most efficient and economical solution.
The logistics costs to be taken into account include transport costs (sea, air, land, road), handling costs, customs duties and taxes, warehousing costs, insurance and administrative management costs.
To optimise transport costs, consolidate shipments to benefit from economies of scale, negotiate rates with carriers, choose economical modes of transport, plan shipments to avoid peak full stops and use logistics management technologies to improve efficiency.
To manage logistics risks in international sourcing, start by identifying and assessing them. Diversify your suppliers and modes of transport, use appropriate insurance, put contingency plans in place for unforeseen events and work closely with reliable partners.
To manage customs formalities, make sure you have all the necessary documents (invoices, certificates of origin, packing lists) and that you comply with the regulations of the countries concerned. Our experienced logistics team is here to help you track your orders and facilitate your delivery process.
Marketing Department
Our marketing department is here to help you promote and sell your products, by understanding your customers' needs and developing effective strategies.
Our marketing department can develop your brand identity, create attractive logos and packaging for your products, and establish consistent brand messages and values, helping to build brand awareness.
Our marketing team works closely with yours to understand your objectives, needs and brand identity.
Together, we develop customised strategies, share innovative ideas and coordinate actions to maximise the impact of your campaigns. This synergy guarantees results in line with your expectations, while making the most of your strengths.
Our marketing department can help you raise your company's profile, attract more potential customers, strengthen brand awareness and boost sales of your products or services.
Customer Portal
Once you are a GPS Monaco Group customer, we will create an account for your company. Each company has a unique account, and you will be able to change your password the first time you log on.
Log in to your account, then access the "My orders" section. Here you'll find a complete history of your orders, with details such as dates, products ordered, quantities and key dates in the processing of your order: from production to departure from the ship, right through to collection from the carrier.
In the "Current quality process" section, click on "New service ticket". Fill in the details of the problem, add attachments if necessary (photos, documents, etc.), then submit the ticket. You can then track the progress of the ticket in real time in the same section.
If your problem remains unresolved, you can contact the person in charge of your case directly by telephone or by email using the contact details provided in the contact section of your platform dashboard. Our team is available Monday to Friday, 9am to 5pm, to help you quickly and efficiently.
Our Offers
The Turnkey offer includes complete management of your project, from idea to delivery, covering all aspects of supply, from sourcing and logistics to quality control and after-sales support. The A la Carte offer allows you to choose only the services you need, giving you total flexibility to meet your specific requirements.
We can source a wide range of products, from LEDs and electronics to consumer goods. We have particular expertise in sourcing innovative, high-quality products for a variety of industries.
We carry out rigorous quality controls at every stage of the sourcing process, including on-site inspections and laboratory testing to ensure that all products meet our high standards of quality and compliance.
Yes, our logistics team takes care of all customs formalities and international transport. We ensure that your products are delivered safely and on time.
The A la Carte offer allows you to select the services you need, offering great flexibility and greater control over your budget. You can choose from our sourcing, quality control, logistics, purchasing and marketing services, depending on your specific needs.
To get a quote, please contact us via our online contact form, by email or by phone. Give us as much detail as possible about your requirements, and we'll send you a personalised quote as soon as possible.
Turnkey offer
Our turnkey offering is ideal for companies of all sizes and in all sectors looking to outsource their entire supply chain to focus on their core business. This includes new product introduction projects, market expansions and supply chain optimisations.
The turnkey offer gives you total peace of mind by completely outsourcing your procurement project to our experts. You benefit from integrated, co-ordinated management of all stages, ensuring greater consistency and efficiency. On the other hand, the à la carte offer gives you the flexibility to choose only the services you need.
We provide regular, detailed updates throughout the project. You will have a dedicated point of contact who will keep you informed of progress, challenges and successes at every stage. What's more, our customer platform will enable you to track the progress of your project, while ensuring total transparency and effective communication.
Turnkey costs vary according to the size and complexity of your project. We offer customised quotes after analysing your specific requirements. Our aim is to offer you a high-quality service at a competitive cost, optimising economies of scale and the advantages of our network of suppliers.
We have expertise in sourcing various product categories, including LED products, electronic equipment and much more. Our extensive network of suppliers enables us to meet a wide range of needs and guarantee product quality and conformity.
We carry out rigorous inspections and quality tests at every stage of production. We work closely with accredited testing laboratories to ensure that products comply with international standards (ISO, CE, etc.). In addition, we have teams on the ground to supervise the production and quality control processes.
À la Carte Offer
GPS Monaco Group's à la carte offer allows you to select only the services you need from our four main areas: purchasing, quality, logistics and marketing. This flexibility allows you to tailor our support to your specific needs.
Services available include:
- Purchasing : Sourcing, negotiating with suppliers, contract management.
- Quality : Production inspections, compliance tests, supplier audits.
- Logistics : Transport management, customs coordination, optimisation of logistics flows.
- Marketing : Packaging design, branding strategy, customised marketing solutions...
Yes, you can combine as many services as you need to meet your requirements. Our team will work with you to create a tailor-made solution that maximises efficiency and minimises costs.
The à la carte offering is ideal for companies of all sizes looking to optimise specific aspects of their supply chain without committing to a complete solution. This includes start-ups, SMEs and even large companies with specific short-term needs.
We provide regular reports and detailed updates on the progress of the services you have selected. You will have a dedicated point of contact to answer all your questions and keep you informed at every stage.
We carry out rigorous inspections and quality tests at every stage of production. We work closely with accredited testing laboratories to ensure that products comply with international standards (ISO, CE, etc.). In addition, we have teams on the ground to supervise the production and quality control processes.
Premium Tracking offer
It's strategic support for ambitious companies that want to align their supply chain with their long-term transformation objectives. It includes comprehensive sourcing, logistics, quality and strategic planning services to support the sustainable growth of your business.
Key benefits include sustainable supply chain transformation, comprehensive support every step of the way, customised reporting based on performance indicators, and a focus on innovation and adaptability. This comprehensive monitoring helps your company to overcome future challenges and remain competitive.
GPS Monaco Group's turnkey offer is ideal for companies looking for a complete, autonomous solution. We take charge of your entire project, from the selection of suppliers to final delivery, with detailed monitoring of every stage to guarantee you an optimum result with no effort on your part.
The Suivi Premium package, meanwhile, is designed for companies looking for long-term collaboration. In addition to the overall management of your projects, we offer regular support, ongoing strategic monitoring and proactive adjustments to meet your evolving needs. It's a tailor-made solution that focuses on a lasting relationship and constant optimisation of your operations.
Our Premium Tracking offer includes a range of services such as strategic auditing, supplier optimisation, enhanced quality monitoring, logistics and customs control, access to advanced technological tools for performance analysis, and business transformation consulting. Each service is designed to support your complete transformation, in line with your values.
The Suivi Premium offer is particularly well-suited to long-term collaborations, enabling us to establish a genuine relationship of trust with our customers and guarantee them optimised results over time.
To maximise results, the minimum follow-up period is 2 years, renewable and adjustable according to your changing needs.
Our Premium Tracking Offer guides your business through a sustainable transformation, aligning every aspect of your supply chain with your strategic objectives. Through continuous process optimisation, sustainable sourcing practices and proactive quality and logistics management, GPS Monaco Group helps you evolve to meet tomorrow's challenges while creating sustainable value.
Our LED Products
We offer a wide range of LED products, including bulbs and panels,
spotlights, LED strips, indoor and outdoor luminaires, and lighting solutions for specific applications.
Yes, we offer bespoke lighting solutions to meet the specific needs of our customers. Whether you need lighting for a commercial, industrial or residential space, we can create custom solutions for you.
Our LED products are certified to international standards such as CE, RoHS and ISO. We ensure that each product complies with the relevant regulations to guarantee optimum safety and performance.
You can consult our LED product catalogues directly online on our website. You can also download our Teetan Lighting LED catalogue for offline consultation.
Yes, we offer the opportunity to create private label LED products. We work with you to develop products that reflect your brand and meet your specific requirements.
You can place an order by contacting us directly via our website or by telephone. Our team will be happy to guide you through the ordering process and answer any questions you may have.
Yes, all our LED products are covered by warranties. The duration of the guarantee varies according to the product. Please refer to the specifications of each product for details of the guarantee.
Our product ranges
Yes, we offer customisation options for many products to meet the specific needs of our customers. You can choose from a variety of colour options, materials, sizes and features. For more details on customisation, please contact our sales team.
For large volume orders, we offer flexible payment terms. These can include deposits at the time of order placement and final payment on receipt of goods. Specific terms can be discussed directly with our finance department to ensure they meet your requirements.
Minimum order volumes vary according to product and supplier. For precise information on minimum order volumes for a specific product, please consult our catalogues or contact our sales team.
Our order management platform is at your disposal.
Our logistics department is at your service and will keep you regularly informed of the progress of your order, once it has been dispatched. Don't hesitate to contact our experts to find out more!
For a smooth order, you need to allow around 60 days for production, 5 days for quality control, 10 days for pre-shipment, followed by 60 days at sea. Once the order arrives in the destination country, allow around 5 to 10 days for customs clearance and delivery. In total, an order takes between 140 and 145 days.
Our product selection process is rigorous and based on several key criteria. We assess product quality, reliability, innovation and durability. We work closely with our suppliers to ensure that each product meets our high standards. We also keep a constant eye on market trends! What's more, we take your feedback and needs into account to continually refine and enrich our product range.
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